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FAQ

FAQ

  1.  What brand are the instruments we sell?       

The instruments we sell come from BridgeCraft, USA from California.

These are high quality instruments for the beginner to the professional.

 

         2.   What payment methods are available to me when purchasing with BrakeFor Music Shop?

BrakeForMusicShop welcomes all major credit cards, including Visa, Mastercard, American Express,and Discover.  We also accept PayPal.

 

          3.    How will my product be shipped to me? 

Products will be shipped in the best way possible, either through FedEx or United Parcel Service (UPS).

 

           4.   What is the BrakeForMusicShop return policy? 

Items may be returned for credit minus a 20% restocking fee plus a $5.00 repacking fee, return postage to be repaid by customer.  Customer is responsible for any accessories not returned.

 

          5.    What if my merchandise arrives and is defective?

The buyer has 15 days from the time of receiving a damaged item to file a claim with the appropriate freight carrier.  No replacement items will be sent to the buyer without the appropriate claim filed and documentation completed.

 

          6.   What if my merchandise is backordered?


Backorder dates are based on the individual manufacturer's estimated delivery date to us and are subject to change without notice. We are in continual contact with the manufacturers and will notify you of any delays.

 

           7.   Is there a minimum order?


There is no minimum order. Every order is important to us as it is to you. We look forward to receiving your order. 

 

          8.    Are there drum kit substitutions?

             No. Our kits are all packaged by the manufacturer, and we cannot substitute any components for the kits. All kits must remain exactly as they are offered. We do not have the ability to "mix and match”.

 

          9.   Will I get order tracking information?

Yes. We will send you an email with the tracking information as soon as the order is shipped.

 

          10.    Do I have to pay sales tax?

Currently Illinois customers will pay 7.5 % on all orders.

 

 

Currently there are no questions and answers

Thank you for visiting our online music store.  Check back frequently for new products.